Shipping policy
All orders from Design Bakery TX are subject to the shipping policy below. For questions about your order or available shipping options, contact designbakerytx@gmail.com.
Where we ship
We offer shipping to all U.S. states, territories, and APO/FPO addresses.
Order processing
We process orders during our normal business hours. If we experience longer than usual processing times, we will notify you on our website or by email. Processing time is separate from shipping and delivery time. If you need an order for a particular date, please contact us before ordering to discuss timing.
Shipping rates and delivery
Shipping rates depend on the product and shipping method chosen. The shipping charge is calculated and displayed during checkout.
Tracking your order
When your order has shipped, we will email you tracking information. If you do not receive this email, please contact us.
Lost, stolen, or damaged orders
If your order is lost, stolen, or arrives damaged, contact us with your order number so we can discuss the issue. Please inspect your order upon receipt and contact us immediately if an item is damaged, defective, or incorrect.
Return shipping
You are responsible for return shipping fees. Shipping fees are non-refundable. We recommend using a trackable method for an approved return. Please read our refund policy and contact us before sending an item back.